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How To Enroll

We’re here to guide you through each step clearly and carefully.

Check your eligibility

Do I qualify for a Pooled Trust

Eligibility for a pooled trust is based on specific Medicaid and SSI requirements. Below is a clear checklist to help you understand whether a pooled trust may apply to your situation.

If you’re unsure about any item, our team can review it with you before you move forward.

You may qualify for a pooled trust if the following apply:

  • You are a person with a disability

  • You receive income counted by Medicaid

    Such as:
    – Social Security (SSI or SSDI)
    – Pension or retirement income
    – Wages or other recurring income
  • Your monthly income exceeds Medicaid income limits

  • You need to remain eligible for Medicaid or SSI

  • You understand and agree that:


    – Trust funds cannot be paid directly to you
    – No cash disbursements are allowed
    – Payments are made directly to approved vendors or providers
    – All expenses must comply with Medicaid and trust rules

How to Enroll

Once eligibility is confirmed, enrollment follows a clear, step-by-step process.
We explain each stage carefully and answer questions along the way.

1

Review Eligibility

Confirm that you meet Medicaid and pooled trust requirements.

2

Speak to our specialist

Speak one-on-one with our team to review your situation and trust options.

3

Complete the Enrollment Packet

We guide you through the required forms and documentation.

4

Trust Review & Acceptance

Some trusts require administrative or committee review before activation.

5

Submit Initial Deposit

Your trust account cannot be activated until the initial deposit is received.

6

Confirmation & Welcome Information

You’ll receive details on submitting bills, payment guidelines, and account access.

7

Notify Medicaid

The beneficiary or representative must notify Medicaid of trust enrollment.

8

Begin Submitting Bills

Once active, you may request payments for approved expenses in accordance with trust rules.

About Our Services

Every journey begins with one step. Reach out today, and let’s build a trust that supports your independence and dignity.

Pooled trust explained in simple terms.

We know these topics can feel overwhelming at first. That’s why we break everything down in a calm, clear, and caring way - just like we would for our own families.

Most members use their pooled trust for everyday expenses like rent, utilities, transportation, phone/internet, personal care, and medical needs. We’ll walk you through what’s eligible.

Most members use their pooled trust to pay for everyday living expenses such as rent, utilities, transportation, phone and internet, personal care, and approved medical or quality-of-life needs.
Our team will explain which expenses are allowed and help ensure payments are handled correctly.

No. A properly managed pooled trust is designed to protect your Medicaid eligibility. Our team ensures everything is set up correctly.

Getting started is quicker than most people expect. On average, it takes our members 14-21 days to set up an account. Once your initial documents and deposit are submitted, we guide you through each step until your trust is active.

We’re here to help at any stage - with patience, clarity, and compassion. There’s no pressure and no confusing language. You can reach us via email info@wnypooledtrust.org, phone 1-866-362-5081, or submit a contact us form.

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